Returns & Exchanges

At Wicked Cushions, we want your gear to feel as good as it looks, which is why we offer a 365-day satisfaction guarantee on all our products. If your new cushions or accessories aren't the perfect fit, we provide a seamless return and exchange process to ensure your listening experience remains uninterrupted.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

• 3.
  Pack the Cushions

  Place the items in their original packaging or a secure mailer, attach the shipping label to the outside, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund or Exchange

  After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new replacement cushions within 3-5 business days.